{"id":3326,"date":"2022-06-03T09:19:54","date_gmt":"2022-06-03T08:19:54","guid":{"rendered":"https:\/\/www.goaesthetic.at\/imprint-gtc\/"},"modified":"2026-06-06T22:30:22","modified_gmt":"2026-06-06T21:30:22","slug":"imprint-gtc","status":"publish","type":"page","link":"https:\/\/www.goaesthetic.at\/en\/imprint-gtc\/","title":{"rendered":"Imprint &#038; GTC"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-vo3r-df0851488ffdeeb1f3d214207c04d495 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3326'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l50x6pb3-9709d8c45ce3e8c3e06440fc96365fd8\">\n#top .av-special-heading.av-l50x6pb3-9709d8c45ce3e8c3e06440fc96365fd8{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-l50x6pb3-9709d8c45ce3e8c3e06440fc96365fd8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l50x6pb3-9709d8c45ce3e8c3e06440fc96365fd8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l50x6pb3-9709d8c45ce3e8c3e06440fc96365fd8 av-special-heading-h1 blockquote modern-quote  avia-builder-el-1  el_before_av_textblock  avia-builder-el-first '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Imprint<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-l50x6y53-094245c24f58f3542f39c716166dc517 '  ><div class='avia_textblock'  itemprop=\"text\" ><p>Information pursuant to Section 5 of the E-Commerce Act and disclosure pursuant to Section 25 of the Media Act:<\/p>\n<p><strong>GoAesthetic GmbH<\/strong><\/p>\n<p>Magdalenenstra\u00dfe 22\/1<br \/>\n1060 Vienna<br \/>\nE-mail: &#x6f;&#x66;&#x66;&#x69;&#99;&#101;&#64;go&#x61;&#x65;&#x73;&#x74;&#104;&#101;tic&#x2e;&#x61;&#x74;<br \/>\nPhone: +43 417 1221<br \/>\nVAT no.: ATU77537747<br \/>\nFN: 568541 s<\/p>\n<p><em>Activity: Cosmetics (beauty care), provision of surgery and treatment rooms, trade in goods of all kinds<\/em><br \/>\n<em>Member of the Chamber of Commerce for Vienna<\/em><br \/>\n<em>Jurisdiction: Vienna<\/em><br \/>\n<em>Professional supervision: Chamber of Commerce for Vienna<\/em><\/p>\n<p><strong>Ordination Dr. Peter Herndlhofer<\/strong><\/p>\n<p>Magdalenenstra\u00dfe 22\/1<br \/>\n1060 Vienna<br \/>\nE-mail: &#x64;&#x72;&#x2e;&#x68;&#x65;&#x72;&#x6e;&#x64;&#x6c;&#x68;&#x6f;&#x66;&#x65;&#x72;&#64;&#103;&#111;&#97;&#101;&#115;&#116;&#104;&#101;&#116;&#105;c&#46;at<br \/>\nUID-No.: ATU77538746<\/p>\n<p><em>Activity: Operation of a general medical &#038; general surgical practice<\/em><br \/>\n<em>Member of the Medical Association for Vienna<\/em><br \/>\n<em>Jurisdiction: Vienna<\/em><br \/>\n<em>Professional supervision: Medical Association for Vienna<\/em><\/p>\n<p>Activity is subject to the Federal Act on the Exercise of the Medical Profession and the Professional Representation of Physicians (\u00c4rztegesetz 1998 &#8211; \u00c4rzteG 1998, see: https:\/\/www.ris.bka.gv.at\/GeltendeFassung.wxe?Abfrage=Bundesnormen&#038;Gesetzesnummer=10011138&#038;ShowPrint<\/p>\n<p><strong>Surgery Dr. Benjamin Hedrich<\/strong><\/p>\n<p>Magdalenenstra\u00dfe 22\/1<br \/>\n1060 Vienna<br \/>\nE-mail: b&#46;h&#101;&#100;&#114;&#105;&#x63;&#x68;&#x40;&#x67;&#x6f;&#x61;&#x65;sth&#101;&#116;&#105;&#99;&#46;&#x61;&#x74;<\/p>\n<p><em>Activity: Operation of a general medical practice<\/em><br \/>\n<em>Member of the Medical Association for Vienna<\/em><br \/>\n<em>Jurisdiction: Vienna<\/em><br \/>\n<em>Professional supervision: Medical Association for Vienna<\/em><\/p>\n<p>Activity is subject to the Federal Act on the Exercise of the Medical Profession and the Professional Representation of Physicians (\u00c4rztegesetz 1998 &#8211; \u00c4rzteG 1998, see: https:\/\/www.ris.bka.gv.at\/GeltendeFassung.wxe?Abfrage=Bundesnormen&#038;Gesetzesnummer=10011138&#038;ShowPrint<\/p>\n<p>GoAesthetic GmbH supports doctors and therapists in practice marketing and takes over commercial and organizational activities. It also provides the infrastructure for doctors and therapists. All doctors are self-employed. GoAesthetic GmbH is in no way liable for their medical and therapeutic activities.<\/p>\n<p><strong>1. photo credits<\/strong><br \/>\nAll images, graphics and photos on this website are approved for use on the www.goaesthetic.at website. They are partially protected by copyright.<br \/>\n<strong>2. copyright<\/strong><br \/>\nAll content, works, design and images on the www.goaesthetic.at website are subject to copyright and intellectual property laws. The processing, reproduction and editing of the texts outside the copyright are prohibited. Likewise, the transfer to third parties is prohibited. Exceptions require the written consent of the owner.<br \/>\n<strong>3. exclusion of liability<\/strong><br \/>\nAny liability for direct, indirect or other damages is excluded &#8211; irrespective of their causes &#8211; arising from the use or non-availability of the data and information on this homepage. The user acknowledges the use of the homepage as well as the linked homepages at his own risk.<br \/>\nso that nobody who was involved in the creation of the information is (in-) directly liable for (consequential) damages.<br \/>\nThe contents of this homepage have been compiled with the greatest care and knowledge, but the information cannot replace a visit to the doctor and medical advice. No responsibility can be accepted for any unauthorized treatment derived from it.<br \/>\nLikewise, the owner of this website cannot accept any liability for the accuracy, currency or completeness of the content on this website or on any linked websites.   Furthermore, he understandably has no influence on the design and content of the linked homepages, which is why he also cannot assume any liability for the external links. The respective operator or provider of the homepage is responsible for the contents of the linked homepages. At the time of linking, no illegal content was identifiable. However, a permanent control of the contents of the linked homepages cannot be expected.<br \/>\nErrors excepted.<\/p>\n<\/div><\/section>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-zidj-d2a5d376da0e7b30b845a3e9663888c4 main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3326'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l69ntzcr-b2b5be61cab4df9871bb4ddbc38941ea\">\n#top .av-special-heading.av-l69ntzcr-b2b5be61cab4df9871bb4ddbc38941ea{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-l69ntzcr-b2b5be61cab4df9871bb4ddbc38941ea .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l69ntzcr-b2b5be61cab4df9871bb4ddbc38941ea .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l69ntzcr-b2b5be61cab4df9871bb4ddbc38941ea av-special-heading-h2 blockquote modern-quote  avia-builder-el-4  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  ><\/p>\n<h2 id=&quot;agb&quot;>AGB<\/h2>\n<p><\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-l69nw05i-c3d70a2fb302bf9963a760202e583cb2 '  ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>General Terms and Conditions of GoAesthetic GmbH<\/strong><\/p>\n<p>Below we draw your attention to the general terms and conditions of GoAesthetic GmbH (Magdalenenstra\u00dfe 22\/1, 1060 Vienna, company register number: FN 568541 s). These come into force for cosmetic and medical services on the premises of the company address, unless otherwise agreed in writing.<\/p>\n<ul>\n<li>The General Terms and Conditions govern the business relationship between GoAesthetic GmbH (hereinafter referred to as &#8220;we&#8221; or &#8220;GoAesthetic&#8221;) and the clients (hereinafter referred to as &#8220;Client&#8221;), unless otherwise agreed in writing.<\/li>\n<li>The GTC come into effect for all consulting and treatment contracts.<\/li>\n<li>If the patient accepts the offer from us and visits the premises of the company address for a consultation or treatment, a treatment contract is concluded.<\/li>\n<li>By making an appointment for a consultation or treatment, the customer declares binding acceptance of the contractual offer.<\/li>\n<li>The customer is expressly requested to behave properly in the treatment rooms as well as in the waiting area. In case of inappropriate behavior, we are entitled to expel the customer from our place of performance and, if necessary, also to issue a house ban.<\/li>\n<li>We do not assume any liability or other warranty for all items and clothing of the customer at the place of performance.<\/li>\n<li>The customer agrees to the automatic electronic processing of his data (name, address, telephone number, email address, health data, diagnoses, allergies, treatments). The data will be treated with strict confidentiality. The data will only be passed on to Dr. Peter Herndlhofer, Magdalenenstra\u00dfe 22\/1, 1060 Vienna.<\/li>\n<li>Only the law of the Republic of Austria shall apply to the contract concluded with us and to these GTC. The place of jurisdiction is Vienna.<\/li>\n<\/ul>\n<p><em>Treatment, therapy and counseling<\/em><\/p>\n<ul>\n<li>Before the start of treatment, the customer is obliged to inform us truthfully about complaints with disease value, allergies, concomitant diagnoses and infectious diseases. So that we can adapt the treatment to it and avoid any adverse effects of the treatment.<\/li>\n<li>The treatments and consultations are provided by us to the best of our knowledge and in accordance with the current standard of hygiene regulations.<\/li>\n<li>We cannot guarantee the success of medical and non-medical treatments desired by the client or the achievement of agreed goals. The client undertakes to implement the pre- and post-treatments outside the surgery to the best of his knowledge and ability. The customer must follow treatment-specific instructions.<\/li>\n<li>The customer is not entitled to compensation if the treatment is not successful, unless otherwise agreed in writing.<\/li>\n<li>We retain ownership of all products sold until full payment of all claims against the customer.<\/li>\n<\/ul>\n<p><em>Fee, payment<\/em><\/p>\n<ul>\n<li>The prices of treatments and consultations are based on the current price lists, which appear at the place of performance (company address) or on the homepage. However, we reserve the right to make changes regarding the price and the scope of treatment.<\/li>\n<li>If new price lists appear on the homepage or at the place of performance, they replace the previous prices with immediate effect.<\/li>\n<li>All treatments and consultations are payable in full at the point of service either before or immediately after the treatment\/consultation. The customer can pay either in cash or with the means of payment offered by us.<\/li>\n<\/ul>\n<p><em>Dates, downtime fee<\/em><\/p>\n<ul>\n<li>Treatment appointments are binding both in writing via the homepage and verbally.<\/li>\n<li>Short waiting times are important to us. If the customer is unable to keep his appointment, he is obliged to cancel the agreed appointment in good time. <strong>Appointments can only be canceled in writing 48 hours before the agreed treatment<\/strong> (preferably using the following email address: <a href=\"&#109;&#x61;i&#x6c;&#x74;&#111;&#x3a;o&#102;&#x66;&#105;&#x63;e&#64;&#x67;o&#x61;e&#115;&#x74;h&#x65;&#x74;&#105;&#x63;&#46;&#97;&#x74;\">&#x6f;&#x66;&#x66;&#105;&#99;&#101;&#64;g&#x6f;&#x61;&#x65;&#x73;&#116;&#104;et&#x69;&#x63;&#x2e;&#x61;&#116;)<\/a>. Otherwise, the customer agrees to pay a lump-sum expense allowance of \u20ac 75.00.<\/li>\n<li>If the appointment has been made by telephone, we will accept cancellations by telephone at least 48 hours in advance. Otherwise, telephone appointment cancellations will not be accepted.<\/li>\n<li>In the absence of timely cancellation and non-appearance at the appointment, the customer is obliged to pay a lump sum <strong>compensation of \u20ac 75,00<\/strong>. This must be paid within one calendar week.<\/li>\n<li>If the <strong>customer is late<\/strong>, the originally agreed date still applies. If it does not affect the further organizational process (especially follow-up appointments), we are obliged to make up the appointment immediately. If this is not possible or if the delay is so long that the treatment cannot be carried out without interfering with subsequent appointments, we are entitled to insist on an <strong>alternative appointment or<\/strong> a <strong>lump-sum compensation of \u20ac 75,00<\/strong>. The replacement date must be within the next 4 calendar weeks.<\/li>\n<\/ul>\n<p><em>Promotions, discounts and coupons<\/em><\/p>\n<ul>\n<li>Promotions are valid only in the period specified by us and only while stocks last. There is no legal claim to discounts or promotions.<\/li>\n<li>Promotions, discounts and vouchers can only be combined if we have explicitly stated so.<\/li>\n<li>Discounts and promotions are not transferable to other persons unless otherwise stated by us. In the case of lost or stolen vouchers, no refund will be made even if the invoice is presented.<\/li>\n<li>Vouchers can be redeemed only 1 time. Cash redemption is not possible.<\/li>\n<li>We are entitled not to accept vouchers if there are doubts about their authenticity or if the vouchers have been damaged or not paid for in full.<\/li>\n<\/ul>\n<p><em>Treatment duration and termination:<\/em><\/p>\n<ul>\n<li>The treatment contract is agreed between the customer and us by mutual consent, either orally or in writing.<\/li>\n<li>The treatment contract ends when either client or we decide to do so.<\/li>\n<li>We may refuse the treatment contract without giving reasons if the necessary relationship of trust cannot be expected or if there are reasons on our part that may bring us into conflicts of conscience. We may also refuse a treatment contract if the patient has unrealistic expectations regarding the success of the treatment or if there are hygiene or health concerns.<\/li>\n<\/ul>\n<p><em>Severability clause<\/em><\/p>\n<p>Should individual provisions of the treatment contract or the General Terms and Conditions be or become invalid or void, this shall not affect the validity of the treatment contract as a whole. Rather, the invalid or void provision shall be freely interpreted and replaced by a provision that comes as close as possible to the purpose of the contract.<\/p>\n<p><strong>General Terms and Conditions of the Ordination Dr. Peter Herndlhofer<\/strong><\/p>\n<p>In the following I refer you to the general terms and conditions of Dr. Peter Herndlhofer (Magdalenenstra\u00dfe 22\/1, 1060 Vienna). These come into effect for medical and non-physician services in the office, unless otherwise agreed in writing.<\/p>\n<ul>\n<li>Unless otherwise agreed in writing, the General Terms and Conditions govern the business relationship between Ordination Dr. Peter Herndlhofer (hereinafter referred to as &#8220;Ordination&#8221; or &#8220;I&#8221;) and the patients (hereinafter referred to as &#8220;Patient&#8221;). The General Terms and Conditions shall apply to all treatment contracts within the meaning of \u00a7 49 para 2 \u00c4rzteG 1998.<\/li>\n<li>If the patient accepts the offer of my office and visits my office for a consultation or treatment, a treatment contract is concluded.<\/li>\n<li>By making an appointment for a consultation or treatment, the patient declares binding acceptance of the contractual offer.<\/li>\n<li>The patient is expressly requested to behave properly on the premises of the surgery and in the waiting area. In case of inappropriate behavior, I am entitled to expel the patient from the office and, if necessary, to ban him\/her from the premises.<\/li>\n<li>I do not assume any liability or other warranty for all objects and clothing of the patient in the office.<\/li>\n<li>The patient agrees to the automatic electronic processing of his\/her data (name, address, telephone number, email address, health data, diagnoses, allergies, treatments). The data will only be passed on to GoAesthetic GmbH, Magdalenenstra\u00dfe 22\/1, 1060 Vienna.<\/li>\n<li>Only the law of the Republic of Austria shall apply to the contract concluded with me and to these GTC. The place of jurisdiction is Vienna.<\/li>\n<\/ul>\n<p><em>Treatment, therapy and counseling<\/em><\/p>\n<ul>\n<li>Before the start of treatment, the patient is obliged to inform me truthfully about complaints with disease value, allergies, concomitant diagnoses and infectious diseases. So that I can adjust the treatment to it and avoid any adverse effects of the treatment.<\/li>\n<li>The treatments and consultations are provided by me to the best of my knowledge and according to the current standard of hygiene regulations.<\/li>\n<li>I cannot guarantee the success of medical and non-medical treatments desired by the patient or the achievement of agreed goals. The patient undertakes to carry out the pre- and post-treatments outside the surgery to the best of his or her knowledge and ability. The patient must follow treatment-specific instructions.<\/li>\n<li>The patient is not entitled to compensation if the treatment is not successful, unless otherwise agreed in writing.<\/li>\n<\/ul>\n<p><em>Fee, payment<\/em><\/p>\n<ul>\n<li>The prices of treatments and consultations are based on the current price lists, which can be found in the clinic or on the homepage. However, I reserve the right to make changes regarding the price and the scope of treatment.<\/li>\n<li>If new price lists appear on the homepage or in the surgery, they replace the previous prices with immediate effect.<\/li>\n<li>All treatments and consultations are payable in full at the office either before or immediately after the treatment or consultation. The patient can pay either in cash or with the means of payment offered by me.<\/li>\n<li>Medical treatments or consultations are not charged by me directly with the payer (health insurance). Therefore, the patient is responsible for any reimbursement or cost authorization and for applying for it.<\/li>\n<li>If there is only partial reimbursement from the payer, this will not affect my fee.<\/li>\n<li>My information about third party reimbursement practices is not binding.<\/li>\n<li>Many of my treatments are private services that cannot be reimbursed through health insurance.<\/li>\n<li>If a desired treatment is not carried out for reasons such as the customer&#8217;s uncertainty, professional advice, medical or legal reasons or due to a necessary reflection period, a consultation fee of <strong data-start=\"541\" data-end=\"550\">\u20ac200<\/strong> will be charged. <strong data-start=\"568\" data-end=\"576\">50<\/strong> of the consultation fee can be offset against future services.\n<p data-start=\"658\" data-end=\"913\">Treatments are only carried out if they are reasonable, permissible and justifiable from a professional point of view. If a treatment is not carried out for these reasons, the consultation is deemed to have been provided and is to be remunerated accordingly. <\/p>\n<p>If the patient decides to undergo treatment at a later time on the same day, there is <strong data-start=\"980\" data-end=\"997\">no entitlement<\/strong> to treatment on the same day. The implementation depends on the current appointment situation, the availability of free treatment rooms and the organizational capacities. <\/li>\n<\/ul>\n<p><em>Dates, downtime fee<\/em><\/p>\n<ul>\n<li>Treatment appointments are binding both in writing via the homepage and verbally.<\/li>\n<li>Short waiting times in the office are important to me. If the patient is unable to keep his appointment, he is obliged to cancel the agreed appointment in good time. <strong>Appointments can only be canceled in writing 48 hours before the agreed treatment<\/strong> (preferably using the following email address: <a href=\"m&#97;&#105;&#x6c;&#x74;o&#58;&#111;&#x66;&#x66;&#x69;c&#101;&#64;&#x67;&#x6f;ae&#115;&#x74;&#x68;&#x65;t&#105;&#99;&#x2e;&#x61;t\">&#x6f;&#102;&#x66;&#x69;c&#x65;&#64;g&#x6f;&#97;e&#x73;&#116;&#x68;&#x65;t&#x69;&#99;&#46;&#x61;&#116;)<\/a>.<\/li>\n<li>If the appointment has been made by telephone, we will accept cancellations by telephone at least 48 hours in advance. Otherwise, telephone appointment cancellations will not be accepted.<\/li>\n<li>In the absence of timely cancellation and non-appearance at the appointment, the patient is obliged to pay a lump sum <strong>compensation of \u20ac 75,00<\/strong>. This must be paid within one calendar week.<\/li>\n<li>If <strong>the patient is late<\/strong>, the originally agreed appointment still applies. If it does not affect the further organizational process (especially follow-up appointments), I am obliged to make up the appointment immediately. If this is not possible or if the delay is so long that the treatment cannot be carried out without interfering with subsequent appointments, I am entitled to insist on an <strong>alternative appointment or<\/strong> a <strong>lump sum compensation of \u20ac 75,00<\/strong>. The replacement date must be within the next 4 calendar weeks.<\/li>\n<\/ul>\n<p><em>Promotions, discounts and coupons<\/em><\/p>\n<ul>\n<li>Promotions are valid only in the period specified by me and only while stocks last. There is no legal claim to discounts or promotions.<\/li>\n<li>Promotions, discounts and coupons can only be combined if I have explicitly stated so.<\/li>\n<li>Discounts and promotions are not transferable to other people unless otherwise stated by me. In the case of lost or stolen vouchers, no refund will be made even if the invoice is presented.<\/li>\n<li>Vouchers can be redeemed only 1 time. Cash redemption is not possible.<\/li>\n<li>I am entitled not to accept vouchers if there is any doubt about their authenticity or if the vouchers have been damaged or not paid for in full.<\/li>\n<\/ul>\n<p><em>Treatment duration and termination:<\/em><\/p>\n<ul>\n<li>The treatment contract is agreed between the patient and myself by mutual consent, either verbally or in writing.<\/li>\n<li>The treatment contract ends when either the doctor or the patient decides to do so.<\/li>\n<li>I may refuse the treatment contract without giving reasons if the necessary relationship of trust cannot be expected or if there are reasons on my part that may bring me into conflicts of conscience. If the patient has unrealistic expectations regarding the success of the treatment, I may also refuse a treatment contract.<\/li>\n<\/ul>\n<p><em>Duty of confidentiality, notification and reporting:<\/em><\/p>\n<ul>\n<li>I am subject to medical confidentiality according to \u00a7 54 para. 1 Physicians Act 1998.<\/li>\n<li>I treat patient data confidentially. I only provide information about patient data for therapy and counseling if, due to legal requirements, the duty of confidentiality does not exist (see \u00a754 para. 2 and 3 in connection with para. 6 Medical Act 1998) or if I am required to report to the criminal police or public prosecutor&#8217;s office according to \u00a754 para.4 in connection with para. 5 Medical Practitioners Act 1998.<\/li>\n<\/ul>\n<p><em>Severability clause<\/em><\/p>\n<p>Should individual provisions of the treatment contract or the General Terms and Conditions be or become invalid or void, this shall not affect the validity of the treatment contract as a whole. Rather, the invalid or void provision shall be freely interpreted and replaced by a provision that comes as close as possible to the purpose of the contract.<\/p>\n<p><strong>General Terms and Conditions of the practice Dr. Benjamin Hedrich<\/strong><\/p>\n<p>Please find below the general terms and conditions of Dr. Benjamin Hedrich (Magdalenenstra\u00dfe 22\/1, 1060 Vienna). These come into effect for medical and non-physician services in the office, unless otherwise agreed in writing.<\/p>\n<ul>\n<li>Unless otherwise agreed in writing, the General Terms and Conditions govern the business relationship between Ordination Dr. Peter Herndlhofer (hereinafter referred to as &#8220;Ordination&#8221; or &#8220;I&#8221;) and the patients (hereinafter referred to as &#8220;Patient&#8221;). The General Terms and Conditions shall apply to all treatment contracts within the meaning of \u00a7 49 para 2 \u00c4rzteG 1998.<\/li>\n<li>If the patient accepts the offer of my office and visits my office for a consultation or treatment, a treatment contract is concluded.<\/li>\n<li>By making an appointment for a consultation or treatment, the patient declares binding acceptance of the contractual offer.<\/li>\n<li>The patient is expressly requested to behave properly on the premises of the surgery and in the waiting area. In case of inappropriate behavior, I am entitled to expel the patient from the office and, if necessary, to ban him\/her from the premises.<\/li>\n<li>I do not assume any liability or other warranty for all objects and clothing of the patient in the office.<\/li>\n<li>The patient agrees to the automatic electronic processing of his\/her data (name, address, telephone number, email address, health data, diagnoses, allergies, treatments). The data will only be passed on to GoAesthetic GmbH, Magdalenenstra\u00dfe 22\/1, 1060 Vienna.<\/li>\n<li>Only the law of the Republic of Austria shall apply to the contract concluded with me and to these GTC. The place of jurisdiction is Vienna.<\/li>\n<\/ul>\n<p><em>Treatment, therapy and counseling<\/em><\/p>\n<ul>\n<li>Before the start of treatment, the patient is obliged to inform me truthfully about complaints with disease value, allergies, concomitant diagnoses and infectious diseases. So that I can adjust the treatment to it and avoid any adverse effects of the treatment.<\/li>\n<li>The treatments and consultations are provided by me to the best of my knowledge and according to the current standard of hygiene regulations.<\/li>\n<li>I cannot guarantee the success of medical and non-medical treatments desired by the patient or the achievement of agreed goals. The patient undertakes to carry out the pre- and post-treatments outside the surgery to the best of his or her knowledge and ability. The patient must follow treatment-specific instructions.<\/li>\n<li>The patient is not entitled to compensation if the treatment is not successful, unless otherwise agreed in writing.<\/li>\n<\/ul>\n<p><em>Fee, payment<\/em><\/p>\n<ul>\n<li>The prices of treatments and consultations are based on the current price lists, which can be found in the clinic or on the homepage. However, I reserve the right to make changes regarding the price and the scope of treatment.<\/li>\n<li>If new price lists appear on the homepage or in the surgery, they replace the previous prices with immediate effect.<\/li>\n<li>All treatments and consultations are payable in full at the office either before or immediately after the treatment or consultation. The patient can pay either in cash or with the means of payment offered by me.<\/li>\n<li>Medical treatments or consultations are not charged by me directly with the payer (health insurance). Therefore, the patient is responsible for any reimbursement or cost authorization and for applying for it.<\/li>\n<li>If there is only partial reimbursement from the payer, this will not affect my fee.<\/li>\n<li>My information about third party reimbursement practices is not binding.<\/li>\n<li>Many of my treatments are private services that cannot be reimbursed through health insurance.<\/li>\n<li>If a desired treatment is not carried out for reasons such as the customer&#8217;s uncertainty, professional advice, medical or legal reasons or due to a necessary reflection period, a consultation fee of <strong data-start=\"541\" data-end=\"550\">\u20ac200<\/strong> will be charged. <strong data-start=\"568\" data-end=\"576\">50<\/strong> of the consultation fee can be offset against future services.\n<p data-start=\"658\" data-end=\"913\">Treatments are only carried out if they are reasonable, permissible and justifiable from a professional point of view. If a treatment is not carried out for these reasons, the consultation is deemed to have been provided and is to be remunerated accordingly. <\/p>\n<p>If the patient decides to undergo treatment at a later time on the same day, there is <strong data-start=\"980\" data-end=\"997\">no entitlement<\/strong> to treatment on the same day. The implementation depends on the current appointment situation, the availability of free treatment rooms and the organizational capacities. <\/li>\n<\/ul>\n<p><em>Dates, downtime fee<\/em><\/p>\n<ul>\n<li>Treatment appointments are binding both in writing via the homepage and verbally.<\/li>\n<li>Short waiting times in the office are important to me. If the patient is unable to keep his appointment, he is obliged to cancel the agreed appointment in good time. <strong>Appointments can only be canceled in writing 48 hours before the agreed treatment<\/strong> (preferably using the following email address: <a href=\"&#x6d;&#97;&#105;l&#x74;&#x6f;&#58;o&#x66;&#x66;&#105;ce&#x40;&#103;&#111;a&#x65;&#x73;&#116;h&#x65;&#x74;&#105;&#99;&#46;&#x61;&#x74;\">&#111;&#x66;&#102;&#x69;c&#101;&#x40;&#103;&#x6f;a&#x65;s&#116;&#x68;&#101;&#x74;i&#x63;&#x2e;&#97;&#x74;)<\/a>.<\/li>\n<li>If the appointment has been made by telephone, we will accept cancellations by telephone at least 48 hours in advance. Otherwise, telephone appointment cancellations will not be accepted.<\/li>\n<li>In the absence of timely cancellation and non-appearance at the appointment, the patient is obliged to pay a lump sum <strong>compensation of \u20ac 75,00<\/strong>. This must be paid within one calendar week.<\/li>\n<li>If <strong>the patient is late<\/strong>, the originally agreed appointment still applies. If it does not affect the further organizational process (especially follow-up appointments), I am obliged to make up the appointment immediately. If this is not possible or if the delay is so long that the treatment cannot be carried out without interfering with subsequent appointments, I am entitled to insist on an <strong>alternative appointment or<\/strong> a <strong>lump sum compensation of \u20ac 75,00<\/strong>. The replacement date must be within the next 4 calendar weeks.<\/li>\n<\/ul>\n<p><em>Promotions, discounts and coupons<\/em><\/p>\n<ul>\n<li>Promotions are valid only in the period specified by me and only while stocks last. There is no legal claim to discounts or promotions.<\/li>\n<li>Promotions, discounts and coupons can only be combined if I have explicitly stated so.<\/li>\n<li>Discounts and promotions are not transferable to other people unless otherwise stated by me. In the case of lost or stolen vouchers, no refund will be made even if the invoice is presented.<\/li>\n<li>Vouchers can be redeemed only 1 time. Cash redemption is not possible.<\/li>\n<li>I am entitled not to accept vouchers if there is any doubt about their authenticity or if the vouchers have been damaged or not paid for in full.<\/li>\n<\/ul>\n<p><em>Treatment duration and termination:<\/em><\/p>\n<ul>\n<li>The treatment contract is agreed between the patient and myself by mutual consent, either verbally or in writing.<\/li>\n<li>The treatment contract ends when either the doctor or the patient decides to do so.<\/li>\n<li>I may refuse the treatment contract without giving reasons if the necessary relationship of trust cannot be expected or if there are reasons on my part that may bring me into conflicts of conscience. If the patient has unrealistic expectations regarding the success of the treatment, I may also refuse a treatment contract.<\/li>\n<\/ul>\n<p><em>Duty of confidentiality, notification and reporting:<\/em><\/p>\n<ul>\n<li>I am subject to medical confidentiality according to \u00a7 54 para. 1 Physicians Act 1998.<\/li>\n<li>I treat patient data confidentially. I only provide information about patient data for therapy and counseling if, due to legal requirements, the duty of confidentiality does not exist (see \u00a754 para. 2 and 3 in connection with para. 6 Medical Act 1998) or if I am required to report to the criminal police or public prosecutor&#8217;s office according to \u00a754 para.4 in connection with para. 5 Medical Practitioners Act 1998.<\/li>\n<\/ul>\n<p><em>Severability clause<\/em><\/p>\n<p>Should individual provisions of the treatment contract or the General Terms and Conditions be or become invalid or void, this shall not affect the validity of the treatment contract as a whole. Rather, the invalid or void provision shall be freely interpreted and replaced by a provision that comes as close as possible to the purpose of the contract.<\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-4957-128147add76aafd479cc3aab959649f4 main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3326'><div class='entry-content-wrapper clearfix'>\n<section  class='av_textblock_section av-l69o3akq-97135e1b4bb053be6631b70381b96e3a '  ><div class='avia_textblock'  itemprop=\"text\" ><\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3326'><div class='entry-content-wrapper clearfix'><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-3326","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Imprint &amp; GTC - GoAesthetic<\/title>\n<meta name=\"description\" content=\"Here you can find our imprint and our general terms and conditions of GoAesthetic as well as the ordination Dr. Peter Herndlhofer.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Imprint &amp; GTC\" \/>\n<meta property=\"og:description\" content=\"Here you can find our imprint and our general terms and conditions of GoAesthetic as well as the ordination Dr. Peter Herndlhofer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.goaesthetic.at\/en\/imprint-gtc\/\" \/>\n<meta property=\"og:site_name\" content=\"GoAesthetic\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GoAestheticWien\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-06T21:30:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.goaesthetic.at\/wp-content\/uploads\/2022\/08\/og.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@GoAestheticWien\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"27 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/imprint-gtc\\\/\",\"url\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/imprint-gtc\\\/\",\"name\":\"Imprint & GTC - GoAesthetic\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/#website\"},\"datePublished\":\"2022-06-03T08:19:54+00:00\",\"dateModified\":\"2026-06-06T21:30:22+00:00\",\"description\":\"Here you can find our imprint and our general terms and conditions of GoAesthetic as well as the ordination Dr. Peter Herndlhofer.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/imprint-gtc\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/imprint-gtc\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/imprint-gtc\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/home-vienna\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Imprint &#038; GTC\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/\",\"name\":\"GoAesthetic\",\"description\":\"by Dr. Herndlhofer\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/#organization\",\"name\":\"GoAesthetic\",\"url\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.goaesthetic.at\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/logo-rund-schwarz.png\",\"contentUrl\":\"https:\\\/\\\/www.goaesthetic.at\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/logo-rund-schwarz.png\",\"width\":790,\"height\":781,\"caption\":\"GoAesthetic\"},\"image\":{\"@id\":\"https:\\\/\\\/www.goaesthetic.at\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/GoAestheticWien\\\/\",\"https:\\\/\\\/x.com\\\/GoAestheticWien\",\"https:\\\/\\\/www.instagram.com\\\/goaesthetic_wien\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@goaesthetic_wien\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Imprint & GTC - GoAesthetic","description":"Here you can find our imprint and our general terms and conditions of GoAesthetic as well as the ordination Dr. Peter Herndlhofer.","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_US","og_type":"article","og_title":"Imprint & GTC","og_description":"Here you can find our imprint and our general terms and conditions of GoAesthetic as well as the ordination Dr. Peter Herndlhofer.","og_url":"https:\/\/www.goaesthetic.at\/en\/imprint-gtc\/","og_site_name":"GoAesthetic","article_publisher":"https:\/\/www.facebook.com\/GoAestheticWien\/","article_modified_time":"2026-06-06T21:30:22+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.goaesthetic.at\/wp-content\/uploads\/2022\/08\/og.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@GoAestheticWien","twitter_misc":{"Est. reading time":"27 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.goaesthetic.at\/en\/imprint-gtc\/","url":"https:\/\/www.goaesthetic.at\/en\/imprint-gtc\/","name":"Imprint & GTC - GoAesthetic","isPartOf":{"@id":"https:\/\/www.goaesthetic.at\/en\/#website"},"datePublished":"2022-06-03T08:19:54+00:00","dateModified":"2026-06-06T21:30:22+00:00","description":"Here you can find our imprint and our general terms and conditions of GoAesthetic as well as the ordination Dr. Peter Herndlhofer.","breadcrumb":{"@id":"https:\/\/www.goaesthetic.at\/en\/imprint-gtc\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.goaesthetic.at\/en\/imprint-gtc\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.goaesthetic.at\/en\/imprint-gtc\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.goaesthetic.at\/en\/home-vienna\/"},{"@type":"ListItem","position":2,"name":"Imprint &#038; GTC"}]},{"@type":"WebSite","@id":"https:\/\/www.goaesthetic.at\/en\/#website","url":"https:\/\/www.goaesthetic.at\/en\/","name":"GoAesthetic","description":"by Dr. Herndlhofer","publisher":{"@id":"https:\/\/www.goaesthetic.at\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.goaesthetic.at\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.goaesthetic.at\/en\/#organization","name":"GoAesthetic","url":"https:\/\/www.goaesthetic.at\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.goaesthetic.at\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.goaesthetic.at\/wp-content\/uploads\/2025\/02\/logo-rund-schwarz.png","contentUrl":"https:\/\/www.goaesthetic.at\/wp-content\/uploads\/2025\/02\/logo-rund-schwarz.png","width":790,"height":781,"caption":"GoAesthetic"},"image":{"@id":"https:\/\/www.goaesthetic.at\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/GoAestheticWien\/","https:\/\/x.com\/GoAestheticWien","https:\/\/www.instagram.com\/goaesthetic_wien\/","https:\/\/www.tiktok.com\/@goaesthetic_wien"]}]}},"_links":{"self":[{"href":"https:\/\/www.goaesthetic.at\/en\/wp-json\/wp\/v2\/pages\/3326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.goaesthetic.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.goaesthetic.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.goaesthetic.at\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goaesthetic.at\/en\/wp-json\/wp\/v2\/comments?post=3326"}],"version-history":[{"count":4,"href":"https:\/\/www.goaesthetic.at\/en\/wp-json\/wp\/v2\/pages\/3326\/revisions"}],"predecessor-version":[{"id":11629,"href":"https:\/\/www.goaesthetic.at\/en\/wp-json\/wp\/v2\/pages\/3326\/revisions\/11629"}],"wp:attachment":[{"href":"https:\/\/www.goaesthetic.at\/en\/wp-json\/wp\/v2\/media?parent=3326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}